When will my order ship?
Orders ship out two days per week - Tuesday and Friday. Here's our shipping schedule:
- Orders placed Friday - Monday will ship out on Tuesday.
- Orders placed Tuesday - Thursday will ship out on Friday.
How long does shipping take?
Shipping times vary by location. Once your order ships, it should be in your mailbox within 3-5 business days.
What is your Return Policy?
We want you to be 100% satisfied with your order, so we offer a 30 day return policy.
Please email us at firstname.lastname@example.org to provide feedback and request a refund. Please include this information in your email:
- Order number
- Product(s) you are wanting to return
- Reason you want to return
We will respond within 2 business days with information on next steps to process your return.
What if my package arrives damaged?
We do our very best to package all items securely. However, if for some reason your order arrives damaged please follow these steps:
- Take photos of the damaged package and your packing slip.
- Email the photos to email@example.com .
Damaged products will be replaced at no extra charge, but we may ask for additional information to assist us with quality control.
Can I cancel my order?
We are unable to cancel an order or change the shipping address after the order has been placed.
Do your seasonings contain allergens?
Our all-purpose seasoning (Shake That All Purpose Seasoning) contains milk.
Both of our seasonings are manufactured in a plant that processes all major allergens including nuts, wheat, and dairy. The manufacturer may use bioengineered food ingredients such as corn from genetically modified crops.
Can I sell your seasonings in my retail store?
Absolutely! We are on the lookout for retail partners! You can contact us at firstname.lastname@example.org for more info.
We are here to help!
Still have questions or need assitance? Send us an email.